SGS is the world's leading inspection, verification, testing and certification company, recognized as the global benchmark for quality and integrity. All Oi TEA products are tested at an international recognize standard of 480 pesticide respectively compare to local minimum standard of 16 - 32 testing. SGS 為全球檢驗、查證、測試和驗證服務領導品牌。愛。茶后 已通過SGS 國際級480種農藥測試，有別於本地要求16 - 32種農藥測試。

Eurofins is world leader in food, environment, pharma product testing & agroscience CRO services. Oi TEA products are tested with the latest Centre for Food & Safety regulations (Nov 1, 2020) for metalic contanmiants at the upmost standard to provide the highest and safest quality and standards. Eurofins 創建於1987年法國南特的歐陸集團，在食品、制藥、環境等檢測領域具有國際領先地位，是歐洲檢測領域的頂級測試機構。愛。茶后 已對每種產品進行測試，以確保每種產品都具有最高的安全性和質量標準。

Tea in general does not have an expiration, but does loses freshness over time. Oi TEA we label all of our products with a "best before" date to ensure that you experience the best we have to offer. We recommend for optimal storage to be kept in cool and dry place, and avoid direct sunlight, best kept refrigerate. 請以包裝上"最佳日期”前享用產品，以確保您體驗到最佳品質。 建議將芳療茶以冷藏方式儲存，或存放在陰涼乾燥的地方，避免陽光直射。

Our botanical teas and herbal are crafted using plant-derived ingredients and natural flavors including tea leaves, herbs, fruits and flowers and are suitable for vegans. 我們的芳療茶使用植物和天然材料，包括香草，鮮花和水果，適合素食者飲用。

We recommend a maximum of not more than 3 - 4 cups of tea daily (350-500ml/cup) 我們建議每天最多不超過三到四杯茶 (350-500ml/杯)

Our botanical tea can be re-steep until the taste of your desire 愛。茶后的芳療花草茶可以重新浸泡， 調教出您理想的味道。

Oi CARE was founded on the philosophy of helping those in need but has evolved to go deeper into our community. The more we sell, the more we donate. As we grow, our giving and community efforts will continue to grow right alongside. Oi IMPACT is our mission in giving back to the community, and for every purchase of Oi CARE products we donate a part of our sales proceed back to the community. Oi CARE 除了照顧大家內外美，我們亦發展到幫助社會有需要的人士。我們出售越多，捐助得越多。隨着我們的增長，我們的捐助與協助社會的服務也將繼續增長。 購買Oi CARE，我們會與社區的慈善夥伴合作，努力積極改善社會。

Oi CARE is not a charity organization and we do not accept donation, but by purchasing from Oi CARE you have helped in giving back to the community we love. One purchase = One donate, for every purchase we donate part of the sales proceed to a local charity organization(s) which helps for physical safety (body), mentally healthy (mind), and to equal access opportunity (spirit). Oi CARE雖然不是一個慈善組織，不接受捐款，但通過客人網上購買貨品，我們將會捐款部份收益給協助於身丶心丶靈及平等機會的有關慈善組織。 一次購買 = 一次捐助，購買愛茶 。后 產品我們將捐贈當中銷售部份收入，給協助於身丶心丶靈及平等機會的有關慈善組織。 ​

Oi Care's mission have dedicate in giving back to the community which helps for physical safety (body), mentally healthy (mind) , and to equal access opportunity (spirit). Continue to follow us to learn more on our latest impact to charity organization(s) and support in giving back to our community. 愛茶 。后 會積極幫助對人身安全（身體)，精神健康（心），和平等地獲得機會（精神），為回饋社會的使命。 歡迎繼續瞭解更多我們最新參與之慈善及回饋社會活動。

- May purchase directly from our online shop - May contact us thru WhatsApp to place order - May visit our retail partner 請以以下方式落單購買： - 通過 Oi CARE 網上購買； - 通過 WhatsApp 落單； - 親臨零售合作夥伴之實體店購買。

- Credit card via Stripe （VISA / MasterCard / AMEX） - Bank Transfer / PayMe / FPS / AliPay - 信用卡 Stripe（VISA / MasterCard / AMEX） - 銀行轉賬 / PayMe / 轉數快 / 支付寶 Bank Transfer / 銀行轉賬: Dear Cares Limited HSBC: 049 627730 838 FPS / 轉數快 ID: info@dearcares.com PayMe ID: +852 9627 8701 Tap here to pay: https://qr.payme.hsbc.com.hk/2/VhkeMjZuibecy86kbQwcjx

- To check if we deliver to your country, feel free to contact us. - 需要檢查是否可運送至您的國家，請與我們聯繫「聯絡我們」，查詢詳情。

Your order will arrive at the delivery address within 3 to 5 working days, excluding Saturday, Sundays and other public holidays. During peak occasions such as before Christmas and Chinese New Year, please allow extra time for your order to reach its destination. 您的訂單將在下單後3至5個工作天送到您的收貨地址，工作天不包括星期六，星期日及其他公眾假期。 在訂購高峰時期，如聖誕節和農曆新年之前，運送更為需時，因此需要額外時間運送貨品到您收貨地址。

All deliveries are handled by SF Express / SF Locker unless we receive special request. For SF Locker locations, to find out more http://bit.ly/SF_Locker 如非收到特殊運送要求，所有運送都是由順豐快遞/ 擺放於順豐智能櫃內方式處理。 對於順豐智能櫃位置，請點擊這裡 http://bit.ly/SF_Locker

​Returns: If you have an item that you wish to return, please write to us on our Contact page or call +852 9627 8701 within 7 days of receipt. We do not cover the costs of return shipping charges unless due to company error. In order to receive full credit, all returns must be unopened in their original packaging and in a resalable condition. ​Exchanges: Oi CARE will gladly exchange any unopened product for a product of comparable value within 7 days of receipt. You will be responsible for return shipping costs unless due to company error. You must email us at info@dearcares.com or call +852 9627 8701. ​​WHOLESALE RETURNS: If you are a wholesale customer please call +852 9627 8701 for all questions regarding returns. 退貨：如需退貨，請在 「聯絡我們」頁面上發送信息，或在收到貨品後7天內致電 +852 9627 8701。除非因 Oi CARE 出錯，否則不支付退貨運費。一經處理並獲得退貨信息，所有退貨貨品必須在其原始包裝中未被開封丶沒有損毁及仍然保留收據狀態下退貨。 退換：Oi CARE 將很樂意在收到貨品後 7 天內，將任何未被開封丶沒有損毁及仍然保留收據之產品兌換為具有同等價值的產品。除非因 Oi CARE 出錯，否則不支付退換運費。如果需要退換，請在 「聯絡我們」頁面上發送信息，或在收到貨品後7天內致電 +852 9627 8701。 批發退貨： 若果您是 Oi CARE 的批發客戶，請致電 +852 9627 8701，查詢有關退貨/退換之所有問題。 Oi CARE reserves the right for final decision. Oi CARE保留最終決定權。

Oi CARE will gladly exchange any unopened product for a product of comparable value within 7 days of receipt via the method you purchased. If purchased from our online store, you will be responsible for return shipping costs unless due to company error. You must email us at info@dearcares.com or call +852 9627 8701 in advance. Oi CARE 很樂意為各下於購買後7 天內，將任何未開封產品，兌換為具有同等價值之產品。 如果從我們網上商店購買之貨品需要退貨，而非因貴公司錯誤，各下需要負責退貨運費。請於退貨前必須電郵 info@dearcares.com 或致電 +852 9627 8701聯絡我們。